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Troubleshooting Support
- Same day response by telephone/e-mail
- On-site visits within 48 hours for major issues
- Over 10 technical sales representatives with fermentation experience
- The availability of technical managers with extensive process experience
- Access to the Lallemand R&D team through technical requests
- Fluorescence microscopic identification of any contamination sources. Further sample analysis of bacterial contamination or fermentation issues if needed
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